Give your team one place to reply to customers, send template campaigns, and understand messaging costs. Connect your WhatsApp numbers and keep sales, support, and follow-ups moving.
Everything in one place
Your daily customer conversations and outbound campaigns, together with the tools to manage templates and understand messaging costs.
Two ways to connect
Keep everyday conversations on existing numbers and use Cloud API for approved templates and campaigns - from the same platform.
Link any WhatsApp number in seconds by scanning a QR code. Best for 1:1 conversations your team already has.
Bring a WhatsApp Business Account for approved templates, broadcasts, and volume Meta officially supports.
How it works
We provide the platform. Your team focuses on customer replies, timely follow-ups, and campaigns.
Sign in with the account provided for your business. Your admin adds staff and sets up the team’s access.
TeamAccessWorkspaceLink an existing WhatsApp number with a QR scan, or connect your WhatsApp Business Cloud API number for template messaging.
QRWhatsAppCloud APIWork every conversation from the shared inbox, launch template campaigns from a CSV, and watch spend by category.
Team InboxCampaignsPricingBuilt to stay online
Keep track of what was sent, what reached the customer, and what needs attention. QR lines include pacing and daily limits by default.
Role-based access keeps your business workspace available to the staff assigned to it.
Incoming messaging events are checked before they update your workspace.
QR lines have sending limits and automatic pauses after repeated failures. These controls do not guarantee against account restrictions.
Pending, sent, delivered, read, failed - statuses only move forward, and failures are never hidden.
Messaging insights
See Cloud API messaging costs in the same platform where you manage conversations and campaigns. Make decisions with a category, daily, and template-level breakdown.
Compare
Use QR-linked numbers for existing conversations and Cloud API for approved templates and campaigns. Both are available in waline.
| Capability | QR-linked numbers | Cloud API |
|---|---|---|
| Customer conversations | Yes | Yes |
| Connect a number | QR scan | Business API setup |
| Approved message templates | No | Yes |
| CSV template campaigns | No | Yes |
| Meta messaging cost analysis | No | Yes |
QR linking is not the official Business API. Cloud API messaging follows Meta’s template and messaging policies.
FAQ
QR-linked lines use WhatsApp's multi-device protocol, not the official Business API. Accounts can be restricted, even with pacing. Use Cloud API for approved templates and campaigns; QR lines are for existing one-to-one conversations.
No. You can go live with QR-linked numbers alone. Add a Cloud API number later when you need approved templates and campaigns.
Your platform pricing is part of your service agreement with us. WhatsApp Cloud API messaging charges vary by market and message category. Price Analysis helps you understand those messaging costs; it is not your complete platform invoice.
No. We provide and operate the platform. Your team uses the dashboard to manage customer conversations, templates, campaigns, and messaging insights.
Price Analysis breaks down Cloud API messaging costs by category, day, and template. Campaigns also show recipient-level delivery status, so you can review what was sent and what failed.
Yes. Your team can work from a shared inbox, with role-based access and accounts created by your admin.
Accounts are invite-only. A super admin or company admin creates the login and assigns a role; there is no public sign-up.
One workspace for your team’s replies, WhatsApp campaigns, templates, and messaging insights. Sign in with your business account to get started.
See how it works